How can we help you?

Where is my furniture order?

Where is my furniture order?

Small Item(s)

A majority of our smaller items can be tracked using your order number with our parcel tracker. However, if your order is not tracking enabled you will receive regular email updates as seen below for larger items. If you are concerned about the status of your order, please contact our delivery team.


Large Item(s)

You will be sent a number of email updates informing you of the status and location of your item(s). These email updates will vary in frequency depending on each items delivery time. However, If you are concerned about the status of your order, please contact our furniture team.

If you are unsure of the size that your order may be classed as, please contact our furniture team.